LEOConnecticut zoning

Legal

Terms of Use

Effective October 29, 2026

1. Agreement to these terms

These Terms of Use (the "Terms") are a binding agreement between you and LEO ("LEO," "we," "us," or "our"). They govern your use of the LEO website, mobile app, zoning agent, application programming interfaces, and every related feature, content, and service (together, the "Service"). By creating an account, checking the box to agree, or using the Service in any way, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of a company, firm, or other organization, you represent that you have authority to bind it, and "you" includes that organization. You must be at least 18 years old and able to form a binding contract to use the Service.

2. Informational purposes only; no professional advice

The Service, including every answer, verdict, figure, citation, map reading, summary, permit checklist, form draft, and other output (together, "Output"), is provided for general informational and educational purposes only. The Output is not, and must not be relied on as:

  • legal advice or a legal opinion;
  • a zoning determination, zoning compliance letter, interpretation, variance, special permit, or any approval by a town, zoning enforcement officer, commission, board, or other government body;
  • architectural, engineering, surveying, environmental, wetlands, flood, building code, or other professional advice, design, or certification;
  • a survey, title search, appraisal, or inspection; or
  • a guarantee that any project can be built, permitted, financed, insured, or sold.

Using the Service does not create an attorney-client, architect-client, engineer-client, surveyor-client, fiduciary, or any other professional relationship between you and LEO. LEO is not a law firm, a licensed design professional, or a government agency, and does not act on behalf of any town or the State of Connecticut.

3. Output may be wrong, incomplete, or out of date

You understand and agree that:

  • Output is produced by automated software, including artificial intelligence models, which can produce statements that are inaccurate, incomplete, misleading, or entirely fabricated, even when they appear confident and cite a source.
  • Zoning regulations, maps, ordinances, codes, fees, procedures, and forms change often, are interpreted differently by different officials, and may have been amended, repealed, or superseded after the copy LEO uses was collected.
  • Parcel, zoning district, wetlands, watercourse, flood zone, lot size, corner lot, and other site data come from third-party and government sources (for example town GIS layers, state wetlands and soils maps, and FEMA flood maps) that can contain errors, may not match the true conditions of a property, and are not a substitute for a survey or field delineation.
  • When you change a value in the Service (for example a zoning district, wetlands status, flood zone, lot size, or corner lot setting), the Output is based on what you entered, and you are solely responsible for its accuracy.
  • The Service may not cover every town, regulation, overlay district, historic district, deed restriction, covenant, easement, homeowners' association rule, condition of approval, nonconformity, state or federal law, or other requirement that applies to a property.

4. Your responsibility to verify

Before you rely on any Output for any purpose, including designing, purchasing, financing, building, filing an application, advising a client, or making any other decision, you agree to independently verify it against the current official regulations and maps, with the town's zoning, planning, wetlands, building, and health officials, and with appropriately licensed professionals. You are solely responsible for every decision you make and every action you take or do not take, and for any advice you give to others, whether or not you used the Service. If you are a licensed professional, you remain solely responsible for exercising your own independent professional judgment and for meeting your professional and licensing obligations.

5. Accounts

You agree to give accurate information, keep your password confidential, and tell us promptly about any unauthorized use. You are responsible for everything that happens under your account. We may suspend or close any account at any time, including if we believe these Terms have been broken.

6. Plans, payments, and company plans

Some features may require a paid plan. Prices, features, and billing terms are shown when you choose a plan and may change with notice. Unless the law requires otherwise, fees are non-refundable, including for partial billing periods, unused features, or Output you were not satisfied with. New accounts start with a 14-day free trial. If you give a payment method when you start the trial, your plan begins and the first charge is made when the trial ends, unless you cancel before then. A promo code may change the price or make a plan free. Subscriptions renew automatically until cancelled. You authorize us and our payment processor (for example Stripe) to charge your payment method. Payments are handled by that processor under its own terms, and we do not store full card numbers.

If your organization has a company plan, the organization is responsible for the fees for every person covered by it, and anyone who joins the organization by confirming an email address at its domain, or with its join code, may be covered and billed. Members of an organization can see projects shared within it. Any separate written agreement between LEO and the organization controls over this section where they conflict.

7. Acceptable use

You agree not to: (a) use the Service for any unlawful purpose; (b) represent Output as an official determination, a professional opinion, or the work of a licensed professional; (c) copy, scrape, resell, or redistribute the Service or Output in bulk, or use it to build a competing product or train a machine learning model; (d) reverse engineer, probe, or bypass security or usage limits; (e) upload anything you do not have the right to share, or anything harmful, infringing, or malicious; (f) interfere with the Service or other users; or (g) create accounts with someone else's email address or by automated means.

8. Your content and feedback

You keep ownership of the files, questions, and other content you submit ("Your Content"). You grant LEO a worldwide, non-exclusive, royalty-free license to host, store, copy, process, and display Your Content to provide, secure, and improve the Service. You are responsible for Your Content and confirm you have the rights needed to submit it. If you send feedback, including reports of incorrect answers, you grant us an unrestricted, perpetual, irrevocable right to use it for any purpose without payment or attribution, and we are not obligated to act on it. A report of an incorrect answer does not create any duty for us to correct it, respond to it, or notify anyone.

9. Third-party sources and services

The Service relies on and links to third-party content and services, including town and state websites, code publishers, GIS and mapping services, FEMA data, artificial intelligence providers, email providers, hosting providers, and payment processors. We do not control them and are not responsible for their accuracy, availability, or practices. Your use of them may be subject to their own terms. A link or citation is not an endorsement.

10. Disclaimer of warranties

To the fullest extent permitted by law, the Service and all Output are provided "as is" and "as available," with all faults, and without warranties of any kind, whether express, implied, or statutory. LEO expressly disclaims all warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, timeliness, quiet enjoyment, and any warranties arising from course of dealing or usage of trade. LEO does not warrant that the Service or Output will be accurate, reliable, complete, current, or error-free, that it will meet your needs, that defects will be corrected, or that the Service will be uninterrupted, secure, or free of viruses or other harmful components. No advice or information obtained from LEO or through the Service creates any warranty not expressly stated in these Terms.

11. Limitation of liability

To the fullest extent permitted by law, in no event will LEO or its owners, members, managers, officers, employees, contractors, agents, licensors, or suppliers (the "LEO Parties") be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, opportunity, goodwill, data, or use, or for costs of design changes, redesign, construction, demolition, removal, delay, fines, penalties, denied or revoked permits, enforcement actions, legal fees, or reduced property value, arising out of or related to the Service, any Output, or these Terms, whether based on contract, tort (including negligence), strict liability, warranty, statute, or any other theory, even if a LEO Party has been advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of the LEO Parties for all claims arising out of or related to the Service, any Output, or these Terms will not exceed the greater of (a) the amount you paid LEO for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100). These limits apply even if any remedy fails of its essential purpose, and they are an essential part of the bargain between you and LEO.

Some jurisdictions do not allow certain warranties to be excluded or certain damages to be limited. In those jurisdictions, the exclusions and limits above apply to the greatest extent the law allows.

12. Assumption of risk and release

You knowingly and voluntarily assume all risks of using the Service and relying on any Output. To the fullest extent permitted by law, you release the LEO Parties from all claims, demands, and damages of every kind, known or unknown, arising out of or related to your use of the Service or any Output.

13. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the LEO Parties from and against all claims, demands, suits, losses, liabilities, damages, judgments, settlements, fines, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service or any Output; (b) any decision, design, project, application, construction, or advice to others that you make or give, in whole or in part, using the Service; (c) Your Content; (d) your breach of these Terms; or (e) your violation of any law or the rights of any third party, including your clients. We may take control of the defense of any such matter at your expense, and you will cooperate with us.

14. Changes to the Service and these Terms

We may change, suspend, or discontinue any part of the Service at any time without liability. We may update these Terms. When we make a material change, we will update the effective date and ask you to agree again before you continue using the Service. Continued use after the effective date of updated Terms means you accept them.

15. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time, with or without notice or cause. Sections 2, 3, 4, and 8 through 20 survive termination.

16. Governing law and venue

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act. Subject to Section 17, any dispute that is not arbitrated will be brought only in the state or federal courts located in Connecticut, and you and LEO consent to their personal jurisdiction and waive any objection to venue there.

17. Binding arbitration and class action waiver

Please read this section carefully. It affects your legal rights. Except for claims that qualify for small claims court, and claims seeking an injunction to protect intellectual property, any dispute, claim, or controversy arising out of or related to the Service, any Output, or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules, by a single arbitrator, in Connecticut or by video conference. The arbitrator may award the same individual relief a court could, subject to these Terms, including Section 11. Judgment on the award may be entered in any court with jurisdiction.

You and LEO each waive the right to a jury trial and the right to bring or take part in any class, collective, consolidated, or representative action. Claims may be brought only in an individual capacity. If this class action waiver is found unenforceable for a claim, that claim will proceed in court, not in arbitration.

You may opt out of this Section 17 by sending written notice to the contact details published on the LEO website within thirty (30) days after you first agree to these Terms, including your name, the email address on your account, and a clear statement that you opt out of arbitration.

18. Time limit to bring claims

To the fullest extent permitted by law, any claim arising out of or related to the Service, any Output, or these Terms must be filed within one (1) year after the claim arose, or it is permanently barred.

19. General

These Terms, together with any plan terms shown at purchase and any separate written agreement for a company plan, are the entire agreement between you and LEO about the Service and replace any earlier agreements. If any provision is found unenforceable, it will be enforced to the maximum extent possible and the rest of these Terms remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them, including in a merger, acquisition, or sale of assets. We are not liable for any delay or failure caused by events beyond our reasonable control. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. Headings are for convenience only.

20. Contact

Questions and legal notices about these Terms: the contact details published on the LEO website.